Privacy Policy

Last Updated: 2026-06-16

We, Piko Danışmanlık Hizmetleri A.Ş. ("we", "our", "us"), develop and operate the mobile game Clash Arena: Tap Battle PvP ("Game", "Services").

This Privacy Policy explains how we collect, use, store, and process personal data when you use our Services.

This Policy applies only to data collected through our mobile game and related services. It does not apply to offline data or employment-related data.

1. What Data We Collect

Depending on how you use the Services, we may collect:

a. Data You Provide

• Username or nickname
• Support messages or feedback
• Optional email (if support/contact is used)

b. Gameplay Data

• Progress, levels, scores
• Match results
• In-game actions and activity
• Clan / team participation

c. Technical & Device Data

• Device type and model
• Operating system
• App version
• IP address
• Language settings

d. Analytics Data

• Session duration
• Feature usage
• Crash reports
• Performance data

e. Attribution Data

We may collect limited campaign performance data such as:

• Install source (e.g. ad campaign)
• General usage patterns

This data is aggregated and anonymized. It is NOT used to identify individual users.

f. Data from Platforms

We may receive limited data from:

• Apple App Store
• Google Play

(e.g. transaction confirmation, device-level data)

2. Why We Use Your Data

We use your data to:

• Operate and maintain the game
• Save your progress
• Improve gameplay and balance
• Analyze performance and fix bugs
• Prevent cheating and fraud
• Provide customer support

Advertising: We currently do NOT display third-party ads. If ads are added in the future, this policy will be updated and user consent will be requested if required.

3. How Data Is Collected

We collect data:

• Automatically (gameplay & device data)
• From platforms (App Store / Google Play)
• From analytics tools

We do NOT collect unnecessary personal data.

4. Data Sharing

Service Providers: We may share data with analytics providers, hosting services, and support tools — only to operate the Services.

Legal Requirements: We may disclose data if required by law, for fraud prevention, or to protect users or our rights.

We do NOT sell personal data.

5. International Data Transfer

Your data may be processed in different countries. We apply appropriate safeguards where required.

6. Data Security

We use reasonable technical and organizational measures to protect data. However, no system is completely secure.

7. Data Retention

We keep data as long as needed for gameplay and for legal and security purposes. When no longer needed, data is deleted or anonymized.

8. Control Over Your Data

You can:

• Delete the game (stops data collection)
• Reset your device identifiers
• Contact us to request deletion

Note: Deleting the game may result in loss of progress.

9. Your Rights

Depending on your region, you may:

• Access your data
• Request correction
• Request deletion
• Object to processing
• Withdraw consent

To exercise rights, contact: [email@domain.com]

10. Children

Our Services are not intended for children under 13. We do not knowingly collect data from children. If discovered, data will be deleted.

11. Third-Party Services

Our game may rely on third-party services. We are not responsible for their policies. Please review their privacy policies separately.

12. Changes to This Policy

We may update this Privacy Policy. Updates will be published in the game or relevant platform.

13. Contact

Piko Danışmanlık Hizmetleri A.Ş.
Küçükbakkalköy Mah. Rüstemağa Sok. Piko Plaza No:1
Ataşehir / İstanbul / Türkiye
[support [@] clasharena.org]